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Professional Services
Apprenticeships

Tailored training designed to support your business needs. We unlock the people potential across your teams working in customer support and administration.

Customer support specialists handling enquiries, complaints and providing technical support are vital in creating a positive customer experience that sets your business apart. Our role-relevant training programmes focus on the skillsets that create happier customers, developing your teams as experts in your organisation’s products or services to deliver unrivalled service.

 

Your admin - Whether they’re managing systems or people, administration teams are key in driving efficiencies that support a variety of business functions and day-to-day operations. We deliver hands-on training that advances essential skills in administration, tailoring our programmes to your unique business needs, and the sector you work.

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Downloadable Content

L&F Training is chosen by many of the UK’s leading employers to create lasting change across their ever-evolving business landscape. Our forward-thinking approach means we’re recruiting and retaining a pipeline of skilled and qualified people, with tailored workforce strategies that unlock bright, progressive futures for careers.

Why choose L&F for
Business Support apprenticeships?
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Flexible

delivery

 

We work closely with partners to design the best delivery method for their people. From a blended approach, to group-led or fully virtual, we tailor apprenticeships to meet business needs.

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Tailored

curriculum

Our apprenticeships are tailored to employer needs, designed to create progressive career pathways. They’re matched to a wide range of learners’ job roles, to deliver sector-recognised learning across different business settings.

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People-centric partnerships

 

With our well-established infrastructure, we have dedicated teams at every level of our partnerships to maximise learning opportunities. It’s how we build strong partner relationships, that are built to last.

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Find your perfect apprenticeship course

 

We have reached a new age for apprenticeships. No more are they for young people to get a foot on the ladder. Anyone in your business, from entry level to CEO, can enrol onto a relevant apprenticeship

An apprenticeship route to suit any business

Our apprenticeships are role-relevant, designed to attract, develop and retain future-focussed skills.

Level 3 Apprenticeship

Awarding: City and Guilds

Duration: 18 months
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Business Administrator

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Funding: Apprenticeship

Category: Business Professional Services

Level 2 Apprenticeship

Awarding: City and Guilds

Duration: 12 months
and 3 months EPA

Customer Service Practitioner

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Funding: Apprenticeship

Category: Business Professional Services

Level  Apprenticeship

Awarding: C

Duration: 15 months
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Customer Service Specialist

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Funding: Apprenticeship

Category: Business Professional Services

Level 3 Apprenticeship

Awarding: City and Guilds

Duration: 12 months
and 3 months EPA

Team Leader or Supervisor

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Funding: Apprenticeship

Category: Business Professional Services

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