
The programme in brief
Level 3 Team Leader or Supervisor Apprenticeship Standard
Duration - 12 months & 3 months End-Point-Assessment
Blended approach to delivery which could include webinars, face-to-face, Skype, telephone and online learning
Level 2 Functional Skills where appropriate
Non-levy employer contribution (5%) - £225
Levy paying employer contribution - £4500
About the course
Our management and leadership experts created our Team Leader or Supervisor apprenticeship to be an engaging, difficult, and high-quality learning experience.
In order for you to learn and improve the essential skills of a successful manager and leader, we provide an inspiring programme.
You will have a solid understanding of what is required of you as a manager after completing this Level 3 training. It will also give you a solid platform on which to build your career, allow you to put your newfound knowledge into practise, and position you for future learning possibilities like the level 5 apprenticeship for operations or departmental managers.
At the end of the programme you’ll have mastered the basic management essential skills ready for the next stage of your career.
Is this course right for you?
The Team Leader or Supervisor course is ideal for you if you are in a front line management role with operational or project responsibilities or you are already managing a team to achieve a shared goal.
Key responsibilities:
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You are likely to have in day-to-day work include, supporting, managing and developing team members
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Managing projects, planning and monitoring workloads and resources
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Delivering operational plans, resolving problems, and building relationships internally and externally.
If you are just beginning a management career or looking to learn new skills in preparation for your next professional advancement opportunity, this programme is a great place to start.
Typical roles and occupations of apprentices undertaking the programme include:
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Supervisor
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Team Leader
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Project Officer,
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Shift Supervisor
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Foreperson
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Shift Manager
What you will learn
You will gain the fundamental management abilities required to successfully carry out your managerial responsibilities and be equipped to handle and respond to commonplace company difficulties with assurance and clarity.
Learning topics include:
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Leading & Managing People
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Building Relationships
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Operational Management
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Project Management Finance
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Communication
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Problem Solving & Decision Making
How will I learn?
Our sector expert staff will support you to achieve the apprenticeship. We have highly skilled and knowledgeable staff with significant experience of working in the industry who will be able to share their experiences and support you.
We deliver the programme throughout the year providing you with the flexibility to start the apprenticeship when it meets your needs. All learning is either on a 1-2-1 basis or small group webinars so you have the best experience possible with sector experts.
We have designed a flexible programme which is typically delivered on a 1-2-1 basis and includes:
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Assessment and induction
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Face-to-face sessions (or remote delivery)
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Regular 1-2-1 support (face to face and/or remote)
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Assignments
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Observations
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Ongoing mentoring, coaching and support (including information, advice and guidance)
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Specialist English and/or Maths support (if needed)
You will also record and track your learning progress through your e-portfolio, helping to support and evidence your journey.
There will be an external assessment at the end of the programme, once the apprentice has achieved the ‘gateway’ requirements. This includes achieving the Level 5 Diploma in Leadership and Management for Adult Care. End-point assessment methods, timescales and location
The end-point assessment consists of two distinct assessment methods:
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Observation of leadership
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Professional discussion
The end-point assessment must be completed over a maximum period of three months after the apprentice has met the EPA gateway requirements.
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Level 5 Diploma in Leadership and Management for Adult Care.
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Level 2 English and Maths (If not completed prior to starting the programme). For those with an education, health and care plan, or a legacy statement, the apprentice’s English and Maths requirement is Entry Level 3 at a minimum. For those whose primary language is British Sign Language (BSL), the qualification BSL is an alternative and viable qualification.
Progression
Having successfully completed this qualification, learners will have the opportunity to progress to the following:
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Senior Leader at Level 7
View Full Job Description On Institute For Apprenticeships
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Level 5 Team Leader or Supervisor Apprenticeship Standard.
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Level 2 English and Maths (If not completed prior to starting the programme). For those with an education, health and care plan, or a legacy statement, the apprentice’s English and Maths requirement is Entry Level 3 at a minimum. For those whose primary language is British Sign Language (BSL), the qualification BSL is an alternative and viable qualification.
Progression
On completion, apprentices may choose to register as Associate Members with the Chartered Management Institute (CMI) and/or the Institute of Leadership and Management (ILM) to support their professional career development and progression.
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Operations or Departmental Manager at Level 5
View Full Job Description On Institute For Apprenticeships
Achievements and progression

End Point Assessment
There will be an external assessment at the end of the programme, once the apprentice has achieved the ‘gateway’ requirements. This includes achieving the Level 5 Diploma in Leadership and Management.
End-point assessment methods, timescales and location
The end-point assessment consists of two distinct assessment methods:
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Professional discussion, underpinned by a portfolio of evidence
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Presentation with questions and answers.
The end-point assessment must be completed over a maximum period of three months after the apprentice has met the EPA gateway requirements.