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Apprenticeships at L&F

Team Leader or Supervisor Level 3


Course Summary

A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Desired Skills

  • Able to communicate organisation strategy and team purpose

  • Able to build a high-performing team by supporting and developing individuals

  • Able to organise, manage resources and risk

  • Able to create an effective personal development plan

  • Use of effective problem solving techniques to make decisions


Team Leader or Supervisor Level 3

Functional Skills English and Maths (if required)

Course Duration

12 Months 


National Apprenticeship Wage of £4.30


Having successfully completed this qualification, learners will have the opportunity to progress to the following:

  • Information Systems Business Analyst Level 4 

  • Operations or Departmental Manager Level 5

  • Full time position for the right candidate

View Full Job Description On Institute For Apprenticeships 

View Assessment Plan

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