View Traineeships
View our list of Traineeships which can help you get the requisite skills which you need to progress onto an Apprenticeship.
Business Administration
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Responding to daily customer enquiries in a face-to-face capacity.
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Answering and responding to phone enquiries.
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Working on computers to use various software tools to assist with the business operations.
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Booking and cancelling customer appointments.
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Mailing, faxing and photocopying important documents to support management and customers.
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Processing day-to-day business activities in Microsoft Word and Excel.
Customer Service
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Identify the impact and importance of effective customer service
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Differentiate between the product / service supplied and customer relations
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Recognise their contribution to the organisation's success
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Develop the perception to put themselves in the customer's shoes
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Recognise customers' wants and expectations
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Recognise the affect attitude has on the behaviour of others
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Apply effective communications and assertiveness
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A retail traineeship provides pathways to work in a diverse range of retail settings.
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A retail traineeship reflects the role of individuals who have the primary responsibility of engaging the customer and maintaining daily store operations.
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Providing exceptional service to all customers in a face to face setting ensuring maximum customer satisfaction.
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working in a busy shop floor to serve customers while maintaining cleanliness and positivity in the shop floor.