View Traineeships

View our list of Traineeships which can help you get the requisite skills which you need to progress onto an Apprenticeship.

Business Administration

  • Responding to daily customer enquiries in a face-to-face capacity.

  • Answering and responding to phone enquiries.

  • Working on computers to use various software tools to assist with the business operations.

  • Booking and cancelling customer appointments.

  • Mailing, faxing and photocopying important documents to support management and customers.

  • Processing day-to-day business activities in Microsoft Word and Excel.

Customer Service

  • Identify the impact and importance of effective customer service

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  • Differentiate between the product / service supplied and customer relations

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  • Recognise their contribution to the organisation's success

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  • Develop the perception to put themselves in the customer's shoes

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  • Recognise customers' wants and expectations

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  • Recognise the affect attitude has on the behaviour of others

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  • Apply effective communications and assertiveness

  • A retail traineeship provides pathways to work in a diverse range of retail settings.

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  • A retail traineeship reflects the role of individuals who have the primary responsibility of engaging the customer and maintaining daily store operations.

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  • Providing exceptional service to all customers in a face to face setting ensuring maximum customer satisfaction.

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  • working in a busy shop floor to serve customers while maintaining cleanliness and positivity in the shop floor.

Retail

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